1.1. The promoter of the Shield “Money Back Guarantee” promotion (the “Promotion”) is Unilever South Africa Proprietary Limited (the “Promoter”).
1.2. The Promotion applies exclusively to the products listed in the annexure (the “Products”) purchased in the Republic of South Africa. For clarity, Products
purchased in Namibia, Botswana, Lesotho and Swaziland are specifically excluded from the Promotion.
1.3. The Promotion begins on 22 February 2021 and ends on 31 May 2021 (the “Promotion Period”) after which date the Promotion will automatically lapse and no further Claims will be accepted.
1.4. The terms and conditions contained in this document are applicable to the Promotion.
2.1. The Promotion is open to all South African residents in possession of a valid identity document who purchase a Product from an authorised retailer and submit a Claim during the Promotion Period.
2.2. Any participant under the age of 18 years must be fully assisted by his/her guardian, who approves of and consents to the participant’s participation in the Promotion.
2.3. The Promotion is not open to any director, member, partner, employee, agent or consultant of the Promoter, the marketing service providers or any person who directly or indirectly controls or is controlled by these entities, including their spouses, life partners, business partners or immediate family members.
2.4. The Promotion is not open to any trade (commercial) purchasers, wholesale purchasers or any person who purchases the Product for resale.
3.1. If you are not satisfied that the Product has fulfilled its “72-hour protection guarantee”, then you may submit a claim for a refund of the price paid for the Product (a “Claim”) by calling our customer care line on 0860 572 861 or by email at Consumer.Affairs-za@unilever.com. You will need to provide us with:
3.1.1. a brief explanation of why you were not satisfied with the Product;
3.1.2. proof of purchase, in the form of a picture of your till slip with the item circled for easy identification (the “Receipt”);
3.1.3. a picture of the Product and its barcode;
3.1.4. your full personal and contact details (including your full names, identity number, physical address, telephone and mobile numbers and email address);
3.2. All valid Claims will be processed with 30 business days from the date on which the Claim process has been completed and all valid claims will receive a full refund of the purchase price of the Product as set out in the Receipt, or for the recommended retail price of the Product (at the election of the Promoter), in the form of an electronic voucher.
3.3. Claims must be completely submitted during the Promotion Period and Claims are limited to one Claim per individual. The Promoter reserves the right to verify the validity of all Claims received and reserves the right to disqualify any person who fails to comply with the Claim process. The Promoter is not responsible for any delayed or misdirected, or illegible Claims.
3.4. No Claim may be submitted to any retailer of the Product.
4.1. The Promotion does not constitute a “promotional competition” for the purposes of the Consumer Protection Act, 2008 (the "CPA"). Notwithstanding this, nothing in these terms and conditions is intended to, or must be understood to restrict, limit or circumvent any rights or obligations, as the case may be, of the consumer in terms of the CPA.
4.2. The Promoter shall use any personal information collected solely for the purposes of fulfilling its obligations arising from or in connection with the Promotion.
| shield male roll on | |
|---|---|
| 2237 | shield r/on m orig 6x50ml |
| 2238 | shield r/on m musk 6x50ml |
| 2239 | shield r/on m cool 6x50ml |
| 20269614 | shield r/on m xtracool 6x50ml |
| 2250 | shield r/on m active 6x50ml |
| 2251 | shield r/on m sprint 6x50ml |
| 20066978 | shield ro m sportdefence 6x50ml |
| 21113834 | shield r/on m inv b+w 6x50ml |
| 67306189 | shield ro m invis germ 6x50ml |
| 67386387 | shield ro m invis fresh 6x50ml |
| 67777365 | shield m invis def ro 6x50ml (shoprite exclusive pirates pack) |
| shield female roll on | |
|---|---|
| 20230705 | shield r/on w shwr fresh6x50ml |
| 2253 | shield r/on w classic 6x50ml |
| 2254 | shield r/on w sure 6x50ml |
| 2255 | shield r/on w musk 6x50ml |
| 2256 | shield r/on w confidence 6x50ml |
| 2678 | shield r/on w oxygen 6x50ml |
| 20067489 | shield r/on w sexy 6x50ml |
| 21113835 | shield w r/on invisible 6x50ml |
| 67306187 | shield ro w invisiblegerm 6x50ml |
| 67386385 | shield ro w invisib fresh 6x50ml |
| shield male aerosols 150ml | |
|---|---|
| 21105299 | shield deoap m original 6x150ml |
| 32005794 | shield deoapm frshmuskv1 6x150ml |
| 32006223 | shield deoapm xtracoolv1 6x150ml |
| 32019637 | shield deoapm invisib b&w6x150ml |
| 67386389 | shield deoapm invi fresh 6x150ml |
| shield female aerosols 150ml | |
|---|---|
| 32016328 | shield deoapw freshmusk 6x150ml |
| 32016330 | shield deoapw fresh conf 6x150ml |
| 32016331 | shield deoapw classicdry 6x150ml |
| 32016334 | shield deoapw shower fv1 6x150ml |
| 32016340 | shield deoapw invisible 6x150ml |
| 67306192 | shield deoapw invis germ 6x150ml |
| 67386383 | shield deoapw invis fresh 6x150ml |
| shield male sachets | |
|---|---|
| 1447 | shield sachet m orig 6x50ml |
| 20207596 | shield sachetm deo active 6x50ml |
| 1449 | shield sachet m musk 6x50ml |
| 21065756 | shield sachet m cool 6x50ml |
| shield female sachets | |
|---|---|
| 1448 | shield sachets w classic 6x50ml |
| 1461 | shield sachets w musk 6x50ml |
| 20207616 | shield sachwdeoconfidence 6x50ml |
| 21065755 | shield sachet w sure 6x50ml |